Lady Green's High Tea

Terms and Conditions as of : 14/08/2019


ORDERS

High Tea events must be booked with at least 2 weeks prior notice to the event.

All products sold by Lady Green’s High Tea and any representatives of Lady Green’s High Tea are sold “as-is” and without warranty unless otherwise stated.

Resale of any product sold or re-sold by Lady Green’s High Tea is not permitted unless otherwise stated.

All purchases made on http://www.ladygreenshightea.com.au will be made in Australian Dollars (AUD) unless stated otherwise.

the minimum number of persons for a personalised event (including but not limited to devonshire and victoria high tea menus) is 10. this may be subject to change without notice.

If a deposit is not made to secure the date of the event Lady Green's High Tea can not guarantee that the date is confirmed. Failure to pay the deposit may lead to Lady Green's High Tea not fulfilling the order.

When choosing your order/event please ensure you are fully satisfied as we will not refund your order/event within 1 week of delivery for High Tea events, Corporate | Business Events & Custom Orders (although a refund may be issued at our discretion).

When choosing your order, please ensure that someone is there to receive it. We cannot accept responsibility for incorrect address details or if no one is there to accept.

When you agree to our terms and conditions you agree for full responsibility of the maintenance and care of any equipment we have supplied that is non-disposable, this will be made clear through contact with us. If any equipment (this includes: cups, saucers, plates, etc.) is damaged the person who booked and payed for the high tea is liable for a replacement fee relative to the cost of the item. 

Before or during your order you will need to make clear any allergies or dietary requirements that we will need to be made aware of as we take no responsibility if we have not been made aware.

MENUS ARE SUBJECT TO CHANGE UNTIL CONFIRMED VIA EMAIL.


PHOTOs

When ordering your Event/High Tea you and your guests are agreeing to be photographed for promotional material and/or website photos. This may include social media. If you would prefer not to be photographed please inform us prior to the event. If you would prefer to be censored from any photographs Lady Green's High Tea uploads please make us aware, although please acknowledge we may not know about your position on this matter.


events

Extra items specified via Email or via the form on the "about your event" page of Ladygreenshightea.com.au may incur additional charges. The aforementioned items may include: Balloons, custom table runners, custom napkins, etc.


Dietary Requirements

All attendees for events purchased at “Book Online” who have Dietary needs (including but not limited to: Nut allergy, milk/lactose intolerance, Gluten-Free diet) will need to purchase “Dietary Requirements (1 Person)” Available at https://www.ladygreenshightea.com.au/dietary-requirements. If this has not been purchased at the time of ticket sale Lady Greens High Tea or any representatives of Lady Green’s High tea is unable to guarantee sufficient preparations for the attendees dietary requirements will be met.

Lady Green’s High Tea Reserves the right to refuse or deny refund requests from attendees who have failed to purchase “Dietary Requirements (1 Person)”.

“Dietary Requirements (1 Person)” is required for each attendee who requires dietary preparations before the event. Failing to purchase “Dietary Requirements (1 Person)” for each attendee who requires dietary preparations may not result in sufficient dietary preparations.


OTHER

For “Join Us” Events that include craft activities glue/adhesive may be required/purchased on the day of the event.


FileUpload & Privacy Policy

Your privacy is important to us. It is Lady Green's High Tea's policy to respect your privacy regarding any information we may collect from you across our website, http://www.ladygreenshightea.com.au, and other sites we own and operate.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

We may store any files uploaded on 3rd-party services to allow us to access and store the files. We will ensure the files and contents uploaded are secured within reason. If you suspect that your files or documents may be at risk or may have been copied by an unauthorised 3rd-party please contact us IMMEDIATELY.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

Questions? Contact us